Caregivers often encounter behaviors that are confusing, unexpected, or challenging—especially when supporting a person living with dementia. This course helps caregivers shift their perspective from seeing these behaviors as problems to understanding them as meaningful communication. Using a person-centred lens, caregivers will explore why behaviors happen, what they might mean, and how to respond with compassion, flexibility, and insight. Learners will leave with practical strategies for observing, interpreting, and supporting clients in ways that build trust and dignity.
By the end of this course, caregivers will be able to:
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