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Preventing Bullying and Harassment in British Columbia Home and Community Care

Bullying and harassment can have serious impacts on workers’ physical and psychological well-being, team functioning, and the quality of care provided to individuals receiving support. WorkSafeBC requires employers to take steps to prevent and address bullying and harassment by providing training on recognizing concerning behaviors, responding appropriately, and understanding reporting and resolution procedures.

This course prepares home and community care workers to identify bullying and harassment, distinguish these behaviors from reasonable management actions, respond safely and professionally, and participate in reporting and resolution processes. Through realistic scenarios, learners develop practical skills that contribute to respectful, psychologically safe workplaces.

45 Minutes Certificate included 100% online English Audio & Captions
Learning Objectives

What you'll learn

By the end of this course, learners will be able to:

  • Define bullying and harassment using WorkSafeBC guidance and requirements.
  • Recognize behaviors and situations that may constitute bullying and harassment.
  • Differentiate bullying and harassment from reasonable management actions carried out appropriately.
  • Identify factors that may increase the risk of bullying and harassment in home and community care settings.
  • Demonstrate appropriate responses to bullying and harassment situations.
  • Describe employer procedures for reporting incidents and complaints.
  • Explain how employers may investigate and address concerns.
  • Contribute to psychologically safe and respectful workplaces.
What's inside

This course includes

How-to instructional videos
Interactive learning activities
Knowledge checks throughout
Audio narration
Closed captions (accessibility)
Certificate of completion
Scenario-based videos
Downloadable checklists
Mobile-friendly access
Progress saving (resume anytime)
Online courses for caregivers