Caring for Older Adults with Behavioral Expressions and Reactions
Caring for Older Adults with Behavioral Expressions and Reactions” explores how physiological, psychological, and environmental factors can contribute to agitation, resistance, aggression, withdrawal, or wandering. Caregivers learn recognition and response strategies, communication and redirection techniques, medication awareness, and family collaboration skills. The course emphasizes ethical decision-making, emotional intelligence, and person-centred approaches that support dignity, safety, and responsive care for older adults in British Columbia’s home and community care settings.
60 mins
Certificate included
100% online
English
Audio & Captions
Learning Objectives
What you'll learn
By the end of this course, caregivers will be able to:
- Summarize models and goals of care for older adults with behavioral expressions and reactions.
- Identify physiologic, cognitive, and psychosocial factors influencing behavior.
- Apply safe, ethical, and effective techniques for responding to unexpected and distressing behaviors.
- Recognize medication-related behavior changes and report appropriately.
- Support families through education, empathy, and communication.
- Promote dignity and quality of life while ensuring safety and emotional stability.
What's inside
This course includes
How-to instructional videos
Interactive learning activities
Knowledge checks throughout
Audio narration
Closed captions (accessibility)
Certificate of completion
Scenario-based videos
Downloadable checklists
Mobile-friendly access
Progress saving (resume anytime)
