Documentation, Privacy, and Digital Skills in Care
This course explores the practical skills and legal requirements direct care workers need to protect client information. Learners examine common technologies in care settings, privacy principles and legislation (PIPA and FIPPA), consent requirements, appropriate information sharing, and safeguarding practices. Through real-world scenarios and practical examples, participants develop the ability to navigate technology responsibly, document accurately, protect confidentiality, and maintain trust.
45 Minutes
Certificate included
100% online
English
Audio & Captions
Learning Objectives
What you'll learn
By the end of this course, learners will be able to:
- Use common workplace technologies appropriately and securely
- Demonstrate digital professionalism in technology use
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Explain key principles of PIPA and FIPPA
- Protect confidential information in electronic and paper records
- Apply consent principles in information-sharing situations
- Recognize when and with whom to share client information
- Document observations accurately and objectively
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Identify and respond appropriately to potential privacy breaches
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Understand accountability for information protection
- Support client trust through responsible information management
What's inside
This course includes
How-to instructional videos
Interactive learning activities
Knowledge checks throughout
Audio narration
Closed captions (accessibility)
Certificate of completion
Scenario-based videos
Downloadable checklists
Mobile-friendly access
Progress saving (resume anytime)
