Communicating with a Person Living with Dementia Certification
The Communicating with a Person Living with Dementia Certification equips caregivers with the knowledge and practical skills needed to communicate effectively with individuals living with dementia. Covering 60 minutes of training, this certification helps caregivers master simple and clear communication techniques that reduce confusion, and build trust through the effective use of patience and tone.
Designed for caregivers working in home care, community care, memory care, and residential care settings, this certification provides practical guidance on verbal and nonverbal communication, tone and body language, and trust-building techniques for individuals living with dementia. Caregivers gain the confidence to communicate clearly and compassionately, reducing frustration and improving daily interactions.
60 minutes
Certificate included
100% online
English
Audio & Captions
Certification Pathway
What You'll Master
This certification includes specialized training in the following key communication areas:
- Understand how dementia affects language processing, comprehension, and the ability to express needs.
- Apply simple, clear communication techniques that reduce confusion during daily interactions.
- Use patience and tone effectively to build trust and create a calm, supportive environment.
- Recognize nonverbal cues and body language that impact communication and emotional connection.
- Adapt communication approaches based on the stage of dementia and individual needs.
- Respond calmly and supportively to repeated questions, confusion, or frustration.
- Use active listening and validation techniques to support dignity and emotional well-being.
- Communicate effectively with family members and care teams regarding observed changes.
What's inside
This Certification includes
How-to instructional videos
Interactive learning activities
Knowledge checks throughout
Audio narration
Closed captions (accessibility)
Certificate of completion
Scenario-based videos
Downloadable checklists
Mobile-friendly access
Progress saving (resume anytime)