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The First 90 Days: Caregiver Integration & Retention

Onboarding is not paperwork. It is the first and most powerful retention strategy an agency can deploy. This course introduces a research-grounded, operationally practical framework for supporting caregivers through their most vulnerable professional window — the first 90 days. Learners will explore why early departures happen, what phase-specific interventions reverse them, and how supervisors can lead a structured integration process that produces long-tenured, high-performing caregivers.

The course uses industry data, scenario-based learning, and downloadable tools to build both the knowledge and the confidence to implement a high-impact 90-day integration program immediately.

30 minutes Certificate included 100% online English Audio & Captions
Learning Objectives

What you'll learn

By the end of this course, learners will be able to:

  • Explain the financial and operational cost of early caregiver turnover using industry data.
  • Apply a phase-based integration framework across Days 1-30, 31-60, and 61-90 of caregiver employment.
  • Implement at least four evidence-based retention interventions during the first 90 days.
  • Execute structured check-in protocols at Days 15, 30, 60, and 90 to identify and address friction early.
  • Design a supervisor accountability process that sustains caregiver engagement through the 90-day milestone.
  • Document the integration journey in a format that supports legal compliance and continuity of care.
What's inside

This course includes

How-to instructional videos
Interactive learning activities
Knowledge checks throughout
Audio narration
Closed captions (accessibility)
Certificate of completion
Scenario-based videos
Downloadable checklists
Mobile-friendly access
Progress saving (resume anytime)
Online courses for caregivers